Privacy Policy

1. Introduction

AwarenessAI ("we", "us", or "our") operates the AwarenessAI website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials
• Payment information (processed securely by our payment provider)
• Communications you send to us
• Information submitted through forms on our website

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalise and improve your experience
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract with you
• Legitimate interests: Processing necessary for our legitimate business interests
• Consent: Where you have given consent for specific processing activities
• Legal obligation: Processing necessary to comply with our legal obligations

5. Information Sharing

We may share your information in the following circumstances:

• Service providers: Third parties that perform services on our behalf
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law or to protect our rights
• With your consent: When you have given us permission to share

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

7. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@awarenessai.com.

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.